Terms of Service and SMS Policy

01Agreement to these terms

By using this website, requesting a quote, or receiving service from After Hours Commercial Cleaning LLC ("After Hours," "we," "us"), you agree to these terms. If you sign a separate service agreement with us, that agreement controls where it differs from these terms.

02Quotes and bids

Prices published on this website are ranges for a standard office scope and are not an offer of service. An exact price is provided as a written bid after a walkthrough of your space.

A bid lists the written scope, the nights of service, the flat monthly price, and a proposed start date. Service begins once you approve the bid.

03Cleaning service

We clean your space on the scheduled nights according to the written scope in your approved bid. Changes to the scope or schedule are agreed in writing, including by text or email, and may change the monthly price.

After each visit, we send a report by text to the contact you choose. Visit reports are provided for your information and are not a warranty of any particular result.

04Billing and payment

Service is billed as a flat monthly price. Supplies provided through restroom supply restocking are itemized on the same monthly invoice.

• Billing timing: Invoices are sent on the 1st of each month for that month's service, billed in advance. Your first month is prorated from your start date.
• Payment due: Net 15, due 15 days from the invoice date.
• Accepted payment methods: ACH bank transfer, credit or debit card, and business check.
• Late payments: Balances more than 15 days past due may be charged a late fee of 1.5% per month. Service may be paused on accounts more than 30 days past due until the balance is paid.
• Supplies: Restroom supplies added during the month are billed on the following month's invoice.

05Cancellation

Service is month-to-month. Either party may end service with 30 days' written notice, including by email or text. You are responsible for service provided through the end of the notice period.

When service ends, we return all keys and access cards and delete stored alarm codes.

06Re-clean guarantee

If anything in your written scope was missed on a visit, tell us by text, phone, or email. We will re-clean the missed item within 24 hours of your report at no charge. The guarantee covers tasks in your written scope only.

07Access, keys, and alarm codes

Keys, access cards, and alarm codes you provide are stored in an encrypted record and used only to enter and secure your space for scheduled service. Entry and alarm times are logged for each visit.

If you change your alarm code or locks, let us know before the next scheduled visit. A visit missed because of an unannounced access change is not eligible for a re-clean or credit.

08Client responsibilities

• Provide working access to the areas in your scope on scheduled nights.
• Secure cash, valuables, and confidential materials you do not want handled.
• Tell us about hazards, damaged fixtures, or areas that should not be cleaned.
• Keep supplies stocked if you have chosen to supply your own restroom products.

09Liability and insurance

After Hours carries general liability insurance and a janitorial bond. A certificate of insurance is available on request, with your company or property manager named as additional insured.

Report any damage you believe was caused during a visit within 48 hours of that visit. To the extent allowed by law, our liability for any claim related to service is limited to the amount you paid for service in the month the claim arose, and we are not liable for indirect or consequential losses.

10SMS policy

• Message frequency varies based on your quote and service schedule.
• Message and data rates may apply.
• To opt out, reply STOP to any message. You will receive one confirmation text and no further messages.
• For help, reply HELP or contact us at [[NEEDED: phone]] or [[NEEDED: email]].
• Consent is not a condition of any purchase.
• Carriers are not liable for delayed or undelivered messages.

How we handle your mobile number is described in our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

11Use of this website

The content on this website, including text, design, and graphics, belongs to After Hours Commercial Cleaning LLC. You may view it for your own business purposes but may not copy or republish it without permission.

We work to keep information on this website accurate, including published price ranges, but it is provided as is and may change without notice.

12Governing law

These terms are governed by the laws of the State of Utah. Any dispute will be handled in the state courts located in St. George, Utah.

13Changes to these terms

We may update these terms from time to time. The date at the top of this page shows when they last changed. Changes that affect active service are shared with clients in writing before they take effect.

14Contact us

Business

After Hours Commercial Cleaning LLC

Email

[[NEEDED: email]]

Phone

[[NEEDED: phone]]

Service area

The greater St. George area, Utah